1. Information We Collect
When you visit our website ([your Shopify URL]) or purchase products, we may collect the following types of information:
(1)Personal Information
• Name, email address, phone number, billing address, shipping address, etc.
• Payment information (such as credit card, PayPal account, but we do not store full payment details).
(2)Device Information
• IP address, browser type, operating system, access time, etc.
(3)Order Information
• Purchased items, order number, transaction amount, purchase date, etc.
(4)Cookies & Tracking Technologies
• We use cookies to improve user experience, analyze traffic, and provide personalized recommendations.
2. How We Use Your Information
We use your information primarily for the following purposes:
✅ Processing and delivering orders
✅ Providing customer support and services
✅ Optimizing our website and shopping experience
✅ Personalized recommendations and marketing
✅ Ensuring security and fraud prevention
We do not sell or rent your personal information to third parties.
3. How We Protect Your Information
We take the following measures to protect your personal data:
• SSL encryption ensures the security of your payment information.
• Secure payment gateway processes payments through trusted providers such as Shopify Payments and PayPal.
• Access control ensures that only authorized personnel can access your personal information.
• Regular security audits keep our security systems up to date.
4. Your Rights
You have the following rights regarding your personal data:
• Right to access: You can request to view the personal data we hold about you.
• Right to rectification: You can request that we correct any inaccurate information.
• Right to deletion: In certain cases, you may request that we delete your data.
• Opt-out of marketing: You can unsubscribe from our marketing emails at any time.
To exercise your rights, please contact us at :eternowood01gmail.com]
5. Third-Party Services
We may share your information with the following third parties to provide better services:
• Shipping partners (e.g., FedEx, DHL) for order fulfillment.
• Payment providers (e.g., PayPal, Stripe) for secure payment processing.
• Advertising and analytics platforms (e.g., Google Ads, Facebook, TikTok) for personalized advertising and traffic analysis.
These third parties only have access to your information to the extent necessary to perform their services.
6. Cookies & Tracking Technologies
We use cookies to enhance your shopping experience, including:
• Improving website performance to enhance loading speed.
• Analyzing user behavior to optimize user experience.
• Personalized product recommendations to better suit your interests.
You can manage or disable cookies in your browser settings, but this may affect your shopping experience.
7. Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated “Last Updated” date.
9. Contact Us
If you have any questions about our Privacy Policy, please contact us:
📧 Email: eternowood01@gmail.com
📞 Phone: +852-6673-5259 (Hong Kong)