- All of our products are made-to-order, therefore we will refuse any cases that request for cancel, refund or modify when order has been in production.
⚠ If the order has not started production, customers can request a full refund.
⚠ If the order has entered the production & carving process, it cannot be canceled or refunded.
- Due to COVID-19, we expect a delay up to 3 business days than normal to be able to fulfill new orders.
- When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.